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5 Signs You Have Outgrown Your IT Guy

5 Signs You Have Outgrown Your IT Guy As any small business grows, responsibility is spread over an ever-increasing number of staff and eventually it becomes necessary to implement controls in various areas…

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It’s Time to Move Beyond the Traditional Firewall VPN

For years, the virtual private network (VPN) hosted on a perimeter firewall was the gold standard for secure remote access. You came to work, turned on your VPN, typed in a password, and…

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Top 4 IT Frustrations of SMB Leaders

Small business owners and executive directors often cringe at the thought of IT. Their organizations are so dependent on software systems that an outage can bring operations to a halt. Because they lack…

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AI Makes Phishing Far More Dangerous

In recent years, Security Awareness Training has focused on the weaknesses of phishing campaigns to help users identify scams. Messages with generic greetings, broken English and obviously fake domains or email addresses were…

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HIPAA 2.0: Security Isn’t a Suggestion Anymore

The healthcare technology landscape is shifting dramatically. It’s not just about emerging medical technologies anymore. It’s about a fundamental restructuring of how patient data—specifically, Electronic Protected Health Information (ePHI)—must be secured. HIPAA 2.0…

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E-Waste Recycling is a Smart Business Move

As a Managed Service Provider (MSP), we spend most of our time ensuring your data is flowing, your servers are humming, and your team is productive. But part of “managing” services means looking…

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Arctic Weather Wreaking Havoc on IT Infrastructure

New England is no stranger to winter’s extremes—and this season is shaping up to bring its share of bitterly cold temperatures, below zero wind chills, and harsh winter storms. Forecasts show that Arctic…

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AI Datacenters Putting Pressure on PC and Server Prices

The hype surrounding AI is inescapable these days. It seems that everyone is working to integrate AI into every technology product on the market and these AI models require vast amounts of memory…

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Words of Wisdom for using Microsoft Word

Microsoft Word is the most used document creation tool in business, but formatting Word documents can be frustrating. This guide will help your team save time and create professional looking documents fast. Check out…

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How to Avoid the Forgotten Password Blues

One of the simplest things a computer user needs to do each day can also be the most frustrating. Type your password wrong one too many times and you are locked out of…

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Getting to Know Windows 11

If your company IT team or your Managed Service Provider upgraded you to Windows 11 this year, you are not alone. With Windows 10 End-of-Support here in October 2025, most users will be…

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